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CUSTOMER SERVICE

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+91-7878-07-8888

MON-FRI: 8am to 9pm

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Representatives and Advisors are available:

MON-SUN: 8am - 9pm

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FREQUENTLY  ASKED QUESTIONS

  • What payment methods do you accept?

  • We accept all major credit and debit cards, as well as PayPal and other popular online payment methods. Please refer to our Payment Methods page for a complete list of accepted payment options.​

  • Do you ship internationally?

  • Yes, we offer international shipping to most countries. Please refer to our Shipping Policy for detailed information on shipping rates and delivery times

  • How can I track my order?

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the courier's website.

  • What is your return policy?

  • We have a no questions asked Return & Exchange policy in case of any manufacturing defects. Please refer to our Returns & Exchanges page for detailed information on our return policy, including the conditions and process for returns.

  • How can I contact customer support?

  • You can reach our customer support team by emailing us at [email address] or by using the Contact Us form on our website. We will get back to you as soon as possible to address your concerns.

  • Are all your products 100% authentic?

  • Yes, all our products are sourced directly from the brands or their authorised distributors, ensuring the authenticity and quality of every item we sell.

  • How do you ensure the quality and genuineness of the brands you sell?

  • We work closely with the brands and their authorised distributors to guarantee the quality and authenticity of the products we offer. Each product goes through a rigorous verification process before being listed on our website.

  • Is my personal information safe when shopping on your website?

  • We take your privacy very seriously and have implemented advanced security measures to protect your personal information. Please refer to our Privacy Policy for more information on how we safeguard your data.

  • Do I need to create an account to place an order?

  • While creating an account is not required to place an order, it does offer several benefits, such as faster checkout, order tracking, and access to exclusive promotions and discounts.

  • Can I change or cancel my order after it has been placed?

  • If you need to change or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed for shipping, it cannot be changed or cancelled.

  • If you have any other questions or concerns, please don't hesitate to reach out to our customer support team. We're here to help!

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